Review: Vietnam Airlines A350 Business Class


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In this article I review Vietnam Airlines’ A350 flights in business class. Vietnam Airlines became the second operator of the A350 in 2015 after Qatar Airways (which offers a noteworthy Business Class product on their Qatar Dreamliner). We’ve already reviewed the cabins of a number of airlines currently operating the A350 are including Delta, Finnair, Qatar Airways, TAM / LATAM, Singapore Airlines, Cathay Pacific, Ethiopian Airlines Lufthansa and Thai Airways.

Vietnam Airlines has ordered 10 A350s from Airbus and have requested four more. Designed to compete with Boeing’s 787 Dreamliner, the A350 is wider and can seat between 267 and 369 passengers depending on the configuration. The A350 is constructed with a majority of composite materials, which also makes it lighter.

Vietnam Airlines is one of Delta’s partner airlines, so you can use Delta SkyMiles to book a ticket – business-class seats go for 80,000 SkyMiles one way + a fee of around €95 EUR. Vietnam Airlines has also invested in a 787-9 Dreamliner, which offers an identical business class product.

The Vietnam Airlines business class is good but not great. The seats are small, and the cabin is not even trying to be stylish. There is also a premium economy cabin (45 seats) and an economy cabin (231 seats). The business class cabin has 29 seats in a staggered 1-2-1 configuration. The best seats are by the windows. These give you more privacy and space. Although the seats are lie-flat, they’re not wide, but on the positives, the A350 is so quiet, much quieter than the Boeing 777 and for example Norwegian’s 787 Dreamliner so is a good choice for low-stress travel.

The service on Vietnam Airlines is good but not great with a rather basic amenity kit. The food on Vietnam Airlines is also fine but not noteworthy. Just like the flight and the look. All are fine, but there is nothing special about the product than other airlines that sport the A350. In fact, I find their cabin look (see picture above) and their cramped, thin seats a positive disadvantage compared to other airlines offering the A350. Of course the A350 is a dream to fly on, quiet, smooth and low stress, but i would recommend redeeming AA Miles to fly to Asia on Cathay Pacific First or Cathay Business over travelling with Vietnam airlines which offers an underwhelming product.

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