Concierge

Our Luxury Travel Concierge service offers a personalised booking service for discounted First, Business, Premium Economy and Economy flights and hotel stays around the world. Our travel experts will offer you cheaper flights and better hotel benefits than those found on hotel and airline websites direct.

Cheaper Flights
Don’t book through the airline’s website direct. Our expert advisors will secure you cheaper flights than those found on airline websites direct in any class of travel. Wherever you are travelling to and from, ask us for a quote (below).

Hotel Benefits

By booking with our Concierge you will benefit from Virtuoso perks, benefits, upgrades and even cashback at most luxury hotels. Our concierge also offers exclusive benefits at Four Seasons hotels which will get you priority upgrades on any Four Seasons hotel booking.

If you have any upcoming stays already booked at hotels, it is also worth checking rates with our travel experts as we may be help you get extra free benefits and perks.

Benefits extend across brands including:
Mandarin Oriental (Fan Club).
Dorchester Collection.
Hyatt.
Park Hyatt: Free Breakfast, room upgrade, $100 credit & gift.
Four Seasons Hotels: Free breakfast, room upgrade, $100 credit & gift.
Bulgari.
SPG (Sheraton) A Luxury Collection.
Marriott North American & Caribbean Resorts: Free room upgrade.
JW Marriott.
Aman Hotels & Resorts: Free breakfast, room upgrade & gift.
Ritz Carlton: Free breakfast, room upgrade, $100 credit & gift.
Fairmont Hotels & Resorts.
Six Senses.
Raffles.
Leading Hotels Of The World.
Waldorf Astoria.
Relais & Chateaux.
Trump Hotels.
Rosewood.
Rocco Forte Hotels.
St. Regis Hotels: Free breakfast, room upgrade.
Belmond Hotels.
Anantara.
Intercontinental.
SilverSeas & Other Luxury Cruises.
Virtuoso benefits also extend to more bespoke luxury hotels that are not necessarily part of a big brand.

What are Virtuoso & Partner benefits?

Booking with us at our partner hotels, including Aman, Four Seasons, LHW (see list above) means that we can usually offer the same price as booking the hotel directly on the hotel website, with a package of ADDITIONAL free benefits which will look something like this:
Daily full English breakfast for two people per bedroom, served through in-room dining or in the hotel restaurant (including buffets).
Food and beverage credit of USD100.
Upgrade of one category, based on availability at time of check-in (this usually excludes suites). A room booked by us at Four Seasons hotels will get priority upgrades over those who book using Virtuoso or Amex Finest Hotels & Resorts. We put you at the front of the line!
Complimentary basic Internet in all guest rooms.
Complimentary welcome gift.

Benefits will vary between hotels but you can expect a package like this and we will confirm details when you request a quote about a specific hotel.

How much can I save & what will be my benefits?
This depends on the specific flight and hotel and the dates you are booking. There is no obligation to book, so you have nothing to lose in requesting a quote.

Can I collect points & miles and will my loyalty status apply?
Yes. Our flights will collect miles according to their booking code and will benefit from your current frequent flyer status. The same is true for hotels. Please let us know your loyalty status before booking.

What Is The Booking Process?
For flights, simply fill out the form below with your name, the start and end destinations, the dates of your planned flights and your preferred class of travel and airline. For hotels, detail where and when you want to stay, with your preferred hotel choice.

One of our travel experts will come back to you with a personal email detailing pricing and relevant free benefits.

Can I Cancel My Booking?
As with bookings made with all online travel agents, each rate will come with a different set of terms and conditions. These will be detailed in advance of your booking.

Once you ‘send’ the form it may take a while for the page to refresh, hold tight there is no need to submit the same information twice.

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