Concierge

Our Virtuoso Luxury Travel Concierge service offers a personalised booking service for discounted First, Business, Premium Economy and Economy flights and hotel stays around the world. Our travel experts will offer you cheaper flights and better hotel benefits than those found on hotel and airline websites direct.

Cheaper Flights

Don’t book through the airline’s website direct. Our expert advisors will usually secure you cheaper flights than those found on airline websites direct in premium classes of travel. Wherever you are travelling to and from, ask us for a quote at the bottom of this page.

Hotel Benefits

By booking with our Concierge you will benefit from Preferred Virtuoso perks, benefits, upgrades and even cashback at most luxury hotels, including priority benefits at Four Seasons hotels. Benefits extend across brands including:
Aman Hotels & Resorts: Free breakfast, room upgrade & gift.
Belmond Hotels: Free breakfast, room upgrade & resort credit.
Bulgari Hotels: Free Breakfast, room upgrade, $100 credit & gift.
Dorchester Collection: Free Breakfast, room upgrade, $100 credit.
Edition Hotels By Marriott: Free Breakfast, room upgrade, $100 credit.
Jumeirah Hotels: Free breakfast, room upgrade, $100 credit & gift.
Four Seasons Hotels: Free breakfast, room upgrade, $100 credit & gift.
Grand Hyatt: Free Breakfast, room upgrade, $100 credit & gift.
Hyatt: Unbound Collection, Free Breakfast, room upgrade, $100 credit & gift.
Hyatt Andaz: Free Breakfast, room upgrade, $100 credit & gift.
Langham Hotels: Free Breakfast, room upgrade, $100 credit.
Mandarin Oriental Fan Club: Free Breakfast, room upgrade, $100 credit.
Marriott North American & Caribbean Resorts: Free room upgrade.
Park Hyatt: Free Breakfast, room upgrade, $100 credit & gift.
Relais & Chateaux: Room upgrade, free welcome gifts and more.
Ritz Carlton: Free breakfast, room upgrade, $100 credit & gift.
Six Senses: Free breakfast, room upgrade, $100 credit & gift.
Starwood (Sheraton) A Luxury Collection: Free Breakfast, room upgrade, $100 credit & gift.
St. Regis Hotels: Free breakfast, room upgrade.
JW Marriott.
Fairmont Hotels & Resorts.
Raffles.
Leading Hotels Of The World.
Peninsula Hotels: Free breakfast, room upgrade, $100 credit & gift
Viceroy Hotels & Resorts: Free breakfast, room upgrade, $100 credit
Waldorf Astoria: Free breakfast, room upgrade, $100 credit & gift.
W-Hotels By Marriott: Free breakfast, room upgrade & $100 credit.
Trump Hotels.
Rosewood.
Rocco Forte Hotels.
Anantara.
Intercontinental.
SilverSeas & Other Luxury Cruises.
Virtuoso benefits also extend to more bespoke luxury hotels that are not necessarily part of a big brand.

What are Virtuoso & Partner benefits?

We offer the same price as booking the hotel directly on the hotel website, with a package of ADDITIONAL free benefits like this (depending on the hotel):
Daily full English breakfast for two people per bedroom, served through in-room dining or in the hotel restaurant.
Food and beverage credit of USD100.
Upgrade of one category, based on availability at time of check-in (this usually excludes suites). Our partner travel agency is a member of the invitation-only Four Seasons loyalty scheme. We put you at the front of the line for upgrades!
Complimentary basic Internet in all guest rooms.
Complimentary welcome gift.

How much can I save & what will be my benefits?
This depends on the specific flight and hotel and the dates you are booking. There is no obligation to book, so you have nothing to lose in requesting a quote.

Can I collect points & miles and will my loyalty status apply?
Yes. Our flights will collect miles according to their booking code and will benefit from your current frequent flyer status. The same is true for hotels. Please let us know your loyalty status before booking.

What Is The Booking Process?
For flights, simply fill out the form below with your name, the start and end destinations, the dates of your planned flights and your preferred class of travel and airline. For hotels, detail where and when you want to stay, with your preferred hotel choice. One of our travel experts will come back to you with a personal email detailing pricing and relevant free benefits.

Can I Cancel My Booking?
As with bookings made with all online travel agents, each rate will come with a different set of terms and conditions. These will be detailed in advance of your booking.

Once you ‘send’ the form it may take a while for the page to refresh, hold tight there is no need to submit the same information twice.

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