Concierge – About

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Complimentary Hotel Upgrades

Want to travel like Luxury Travel Diary? Book hotel stays with our concierge and receive complimentary room upgrades and other fabulous benefits, like free breakfast, stay credit, and more.

Our benefits are available at most luxury hotel brands like the Four Seasons and Ritz-Carlton, and stays reserved with us accrue points, etc, just like any other reservation. Read on to learn how to upgrade your next vacation and truly travel in style.

Our travel services are provided free, no hidden costs, membership fees, or any other charge

Booking

Personal Service

We’re not a booking engine. Our concierge provides a bespoke, 1 to 1 luxury travel agency staffed by knowledgeable humans who adore travel.

Start your enquiry by telling us about your next trip, and we’ll get back to you with the complimentary benefits we can provide. Our benefits can often be added to existing bookings, so it’s always worth getting in touch.

Peace Of Mind

We’ll arrange your booking, adding all our benefits. Payment for your stay will be made directly to the hotel(s) concerned, as it would for any regular booking. You’ve nothing to lose by asking for a quote and seeing how we can make your trip truly special.

Your travel plans will be in safe hands. Luxury Travel Diary has achieved a prestigious ranking as a top Four Seasons advisor both globally & in North America. We are also recognized as a leading Ritz-Carlton Stars agent.

In addition to being acknowledged as one of the world’s most influential travel advisors, we’re also recognized as one of the top luxury influencers and bloggers – read more about our accolades.

‘Thank you SO MUCH for connecting me with the Wild Carrot & Spa teams at Four Seasons, & for such a lovely introduction too… thanks again for all of your help, you’ve been an absolute joy & so helpful with everything. If only all travel consultants were like you!!’ – Issy

Luxury Travel Diary has been a provider of travel services globally since 2014, providing each of our many customers with a truly personal service. Our expert advisors can offer bespoke travel experiences, holidays, and one-off hotel bookings with our unparalleled VIP benefits and personal service.

Get The Best Deal

Staying at a luxury hotel? Our prices match those found on hotel websites, but by booking with our concierge, you’ll also get our complimentary benefits, upgrades at participating properties, and even hotel credit on your booking.

An example of the benefits you can expect
  • Upgrade of one room category, based on availability at time of check-in, (usually excludes suites)
  • Daily full English breakfast for two people per bedroom, served through in-room dining or in the hotel restaurant
  • Food & beverage credit of $100 USD
  • Complimentary basic Internet in all guest rooms
  • Complimentary welcome gift

We offer priority benefits at Four Seasons hotels, Ritz-Carlton hotels, and virtually every other luxury hotel brand. Hotel nights you book with us will collect points exactly as they would for any other stay.

For further information, see our faq, containing the answers to the most common questions people have about our service.

Selection Of Partners

Whatever your travel plans, it’s always worth getting in touch to see if you can enjoy the beloved benefits our customers love so much.

Note: All benefits & upgrades listed subject to availability. Benefits offered correct at the time of writing but may be amended at discretion of the vendor. Terms & conditions apply. Enquire for more information.

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