Concierge : About

Introducing Luxury Travel Concierge

Want to travel like Luxury Travel Diary? Book your next vacation with our concierge service and gain free upgrades, free breakfasts, deals, and other unique VIP benefits on luxury hotel stays. Tell us about your next trip, and we’ll get back to you with the complimentary benefits we can provide.

Our travel services are provided free, no hidden costs, membership fees, or any other charge

Peace Of Mind

We never ask for payment details. Payment for your stay will be made directly to the hotel(s) concerned, as it would for any regular booking. Luxury Travel Diary’s recognized as one of the world’s most influential travel advisors, you have nothing to lose asking for a quote and seeing how we can make your trip truly special.

‘Thank you SO MUCH for connecting me with the Wild Carrot and Spa teams at Four Seasons, and for such a lovely introduction too… thanks again for all of your help, you’ve been an absolute joy and so helpful with everything. If only all travel consultants were like you!!’ – Issy

Luxury Travel Diary has been a provider of travel services globally since 2014. As partners of Coastline Travel Group, one of the largest luxury-focused agencies in North America, our expert advisors can offer bespoke travel experiences, holidays, and one-off hotel bookings, with our unparalleled VIP benefits and personal service.

Better Accommodation & VIP Benefits

Staying at a luxury hotel? You’ll not get the best deal by booking directly on their website. Our prices match those you’ll find on hotel websites, but by booking with our concierge, you’ll also get additional free benefits, upgrades at participating properties, and even cashback on your booking.

An example of the benefits you can expect

  • Daily full English breakfast for two people per bedroom, served through in-room dining or in the hotel restaurant
  • Food and beverage credit of $100 USD
  • Upgrade of one category, based on availability at time of check-in, (usually excludes suites)
  • Complimentary basic Internet in all guest rooms
  • Complimentary welcome gift

Note: Benefits offered correct at the time of writing but may be amended at discretion of the vendor.

We offer priority benefits at Four Seasons hotels and Virtuoso benefits at virtually every other luxury hotel brand.

The hotel brands where we offer benefits

Whatever your travel plans, it’s always worth asking us for a quote to see if you can enjoy the beloved benefits our customers love so much.

‘Great job on everything—thank you so much!!!! We appreciate all your hard work and your attention to detail, as always. Our trips are always better when you are the agent of record.’ – Chris

Our expert advisors Ali, Claire, Melissa and Yasmin, are based in London and California. Bookings are made via our host agency Coastline Travel Group which is based in Southern California.

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