Concierge – Book

Book Now

Booking With Us

Booking a luxury hotel, like a Four Seasons or a Ritz-Carlton, with us couldn’t be simpler. Use our About page to read about our service. Then, use the form below to tell us your travel plans, and we’ll reply with the fabulous complimentary benefits we can add to your stay.

Benefits can often be added to existing bookings, and nights booked with us collect points as they would for any other stay. It’s always worth getting in touch to see how we can upgrade your vacation.

Our travel services are provided free, no hidden costs, membership fees, or any other charge

Booking

You may know exactly where you want to stay. Alternatively, you may have a vague idea of a destination and are looking for suggestions. In either case, one of our advisors will get back to you with our best rates and details on the benefits we can provide. We can assist with every step of arranging your stay.

Our Service

Our concierge offers a personal 1 to 1 service. The team will work with you to find the best solutions to make your travels unforgettable. Once we receive your booking enquiry, we will do our best to respond on the same day and let you know the complimentary benefits we can add to your stay.

Answers to the most frequently asked questions we receive can be found below. Include any additional questions you may have as part of your enquiry, and we will be happy to answer them.

Frequently asked questions

How do I book with you?
Our concierge service is bespoke & provided by people, not automated systems. To book with us, simply fill out the enquiry form on this page & tell us about your future trip. One of our lovely advisors will then get in touch with our best rates & details on the upgrades and benefits we can add. At that point, you can proceed with the booking or think things through. There is zero obligation on your part.

Why should I trust you with my booking?
Our popular website provides unrivaled travel services to a large number of happy users every month, ranked as a top Four Seasons advisor both globally & in America. We're recognized as one of the world's most influential travel advisors. Our experience & relationships with the world's leading luxury hotel groups provide a personalized, luxury concierge service second to none.

Can you offer any additional reassurance?
We would be happy to connect you directly with the reservation team at your preferred luxury hotel to verify that we are a trusted brand. Once the hotel concerned has confirmed we're genuine & trustworthy, we are confident you will have any additional reassurance you seek.

Do I have to pay you for my booking?
No. You don't pay Luxury Travel Diary a dime, & we will never ask for payment details. We arrange your stay & provide you with details to pay the hotel(s) in question directly, as you would for any regular booking.

Can you match a discounted rate I've been offered elsewhere?
In most cases, we will match any discounted rate & include all our VIP benefits as well! It is always worth asking us for a quote before you book elsewhere.

Why can't I book online via your site?
We're not an online booking engine. Personal service is a cornerstone of our business. We offer 1-to-1 personal assistance for premium travelers. In doing so, we can provide unparalleled service with bespoke benefits & rates tailored specifically to you. Our concierge team offers first-hand recommendations to help you choose your perfect hotel or even destination, guiding you through the whole process to create a truly special vacation.

Can I phone you?
Concierge enquires are initiated using the enquiry form below. Our team are real, friendly humans, & once they've reviewed your query, will reply as soon as humanly possible using the email address you provide, with additional contact details.

I've booked elsewhere. Can I add your benefits retrospectively?
In most cases, we can add our benefits retrospectively to bookings made elsewhere. Enquire below for more information.

Can I cancel my booking?
As with bookings made with all online travel agents, each rate will come with a different set of terms & conditions dictated by the related hotel(s). These terms will be detailed in advance of your booking.

How much can I save & what will be my benefits?
This depends on the specific hotel & the dates you are booking. There is no obligation to book, so you have nothing to lose in requesting a quote.

Can I collect points & miles & will my loyalty status apply?
Yes. Hotel nights you book with us will collect points exactly as they would for any other stay. The same is true for flights that will collect miles according to their booking code & will benefit from your current frequent flyer status. Please let us know any loyalty status before booking.

Your Enquiry

It helps us with your booking enquiry if you can be as specific as possible. Don’t forget to include dates, budget, destination(s), and preferred hotels.

Our concierge team is online 7 days a week, from early morning until late evening. If you catch us while we’re offline, we will respond as soon as possible, normally well within 24 hours.

Note: All benefits & upgrades listed subject to availability. Benefits offered correct at the time of writing but may be amended at discretion of the vendor. Terms & conditions apply. Enquire for more information.

Join our mailing list

Receive news on auctions & our most popular posts. Opt out at any time. See our Privacy Policy for details.