Members of the Luxury Travel Diary team have flown with Swiss Airlines a number of times and have reviewed their long-haul flights in Business Class. Trip reports can be found below.
Swiss is part of the Lufthansa group and has the reputation of being one of Europe’s best airlines, offering a great onboard product. The cabin design on Swiss is muted but sophisticated in grey and white, high-quality fabrics, and spotlessly clean.
Having said that, on our trips, we found the seat was somewhat uncomfortable, even though the service and dining was excellent. The Swiss Business product is by no means class-leading; however, it is competitive with the offering of other European airlines.
Even though Swiss may not have over-the-top things like year-round caviar, showers on planes, terminal-sized lounges, and direct boarding from the lounge, what it lacks there, it definitely gains from having more personable and genuine personable staff and superb Swiss food.
The Lufthansa group is made up of Lufthansa, Swiss, Austrian, Eurowings, and Brussels Airlines. When comparing these five airlines, it is not Swiss but Austrian Airlines’ which offers the best Business Class.
Austrian Airlines’ Business Class cabin design looks beautiful, airy, and trendy with a red-blue-white color scheme contrasting with the dark grey seat covers. It looks fresher and feels more luxurious when compared to the design aboard its Lufthansa Group sister company Swiss, which uses the same layout.
All Business Class seats on Austrian Airlines feature the same dimensions: 152 cm (60 inches) in pitch, a width of 50 cm (19,5 inch), and a 180-degree recline which you can read about in our reviews of Austrian Airlines in Business Class separately. But it is not the seat design that makes this airline stand out. It is the cabin design (mentioned above), the staff, and most importantly, the food. The food is even better than that on Swiss, which is also awfully good!
IMHO, Austrian Airlines has its meal service down to an art. The food comes from DO & CO, a catering company that has upscale restaurants and cafés in cities like Vienna, London, and New York.
Regards to the staff, Swiss is also beaten by Austrian Airlines’ as the Austrian crew members are amongst the best and most friendly in the world. The Swiss crew are excellent but can feel slightly clinical.
The amenity kit is great across all these airlines and is not a deal-breaker;
Remember, if you are planning to book a First or Business Class flight or a luxury hotel, contact our luxury travel concierge to get a quote before booking. We offer free upgrades, free breakfasts, deals, and special benefits.
Below you will find our most recent flight reviews on Swiss in Business Class:
Swiss Airlines Business Class Reviews
Flight Review: Swiss B777-300ER Business Class, Zurich to Bangkok
I took a mammoth long-haul flight from America to Asia flying Swiss Airlines in Business Class this summer and reviewed both legs of the journey. I reviewed the first leg of my journey previously, which was New York JFK to Zurich ZRH on Swiss in their A333. I then stopped over in Zurich. After a few gorgeous days in Zurich, I continued back to Asia on Swiss in Business Class again. This time, the plane was a Boeing 777-300ER, and it had a 3 class configuration. For Business class, the seats are configured in a 2-2-1 or 1-2-2.
Flight Review: Swiss Business Class A333, New York JFK to Zurich ZRH
On my trip back to Asia from the US at the start of September, I decided to switch around and fly through Europe instead of taking my usual Oneworld airlines through Asia. I decided to try out Swiss Airlines, as I have never flown it before even though other members of the Luxury Travel Diary team have reviewed Swiss in Business and Swiss in First Class. Swiss operates a daily flight to Zurich from JFK Terminal 4 and has its own lounge there. The flight departed at 6:10 pm. After spending some time in the Swiss lounge at JFK, I went to board my plane.
Flight Review: Swiss Boeing 777 Business Class Zurich to San Francisco
In July 2017, I flew Business Class in a Boeing 777-300ER of Swiss International Air Lines from Zürich Airport in Switzerland to San Francisco on the USA’s West Coast. Book luxury hotels via our Virtuoso luxury travel concierge, to benefit from free gifts, resort credit, room upgrades, early check-in, and late check-out. Swiss International Air Lines (or SWISS) ranks among my favorite European carriers for long-haul flights and is a member of Star Alliance. You can read all my Business Class flight reviews on Swiss airlines.
Flight Review: Swiss Boeing 777-300ER Business Class San Francisco to Zurich
In this article, we review Business Class in the newest Boeing 777-300ER aircraft to join the fleet of Swiss International Air Lines. The flight departed from San Francisco (California, USA) and arrived 10 hours later on time at Swiss’ main hub in Zürich (Switzerland). Swiss International Air Lines (or SWISS) was formed after the 2001 bankruptcy of Swissair, Switzerland’s former flag carrier. The airline, which ranks among our favorite European carriers for long-haul flights, is a member of Star Alliance and a subsidiary of the Lufthansa Group since 2005.
Swiss Air Lines A340 Business Class Review Zurich to Sao Paulo
In this trip report, we review our flight on Swiss Airlines A340 in Business Class from Zurich to Sao Paulo. We had originally booked to fly Singapore Air from Barcelona to Sao Paulo in first class, thus were disappointed when the airline stopped flying this route. However, Singapore Air agreed to reroute us from Zurich with Swiss in business class (we also received miles as compensation). Whilst, not an aspirational flight, we were intrigued to try Swiss business, having previously only flown with them in first class.
Review: Swiss Airlines Long Haul Business Class
I flew Business Class in Swiss International Air Lines‘ oldest Airbus A340-300, registration number HB-JMJ (a former Canada Airlines plane that left the Airbus factory in Toulouse in 1996). I flew from Zurich Airport (ZRH) in Switzerland to Bangkok Suvarnabhumi Airport (BKK) in Thailand. Swiss is part of the Lufthansa group and has the reputation of being one of Europe’s best airlines, offering a great onboard product. I flew them a couple of years before, and I loved the experience (although this may be explained by the fact that it was my first Business Class flight ever).
You can also read our Swiss Airlines long-haul First Class reviews, and comparison of Swiss vs. Lufthansa in Business Class. Plus we have investigated the top 10 best airlines for longhaul Business Class.
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