Review: Grand Hyatt Playa del Carmen


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Playa del Carmen, located on the Yucatán Peninsula’s Riviera Maya strip of Caribbean shoreline, is famed for its beautiful white sandy beaches, tropical palm trees, and year-round sun.

Wherever you decide to stay, book via our luxury travel concierge. We offer free upgrades, free breakfasts, and free perks at hotels, including Four Seasons, Aman, Belmond, Hyatt, Ritz-Carlton, Marriott, InterContinental, and more. You also get your usual Marriott Bonvoy Hyatt, loyalty points, and status benefits when you book with our concierge.


The luxury Grand Hyatt, which was co-designed by the Mexican architect Sordo Madaleno and New-York based Rockwell Group, is located in the heart of Playa, a few steps from La Quinta Avenida (Fifth Avenue) with its luxury shops and directly on the beachfront.

Style & Character

The hotel has just over 300 rooms, all with floor-to-ceiling windows so you can gaze out on the turquoise waters from the comfort of your bed. The hotel’s highlight is the swimming pool and spa, inspired by the Cenotes, a geological formation typical of the Yucatan Peninsula that creates natural swimming basins. The resort is memorable, from the unique layout of the rooms around the open-air Paseo and pool to the Mexican flair imparted by using local natural materials and artwork.


Guest rooms at the Grand Hyatt Playa del Carmen are apartment-style and have stunning views of the Mexican Caribbean Sea or a mangrove forest. Standard rooms are spacious at over 400 square feet and offer a private balcony and bathroom with a rain shower, and twin sinks. However, our choice would be the Plunge Pool Suite with a private heated plunge pool on the balcony with a sea view.

Service & Facilities

The staff here are described as attentive, particularly in the club lounge. Reports also suggest they go the extra mile if you are celebrating a special occasion.

This is not your typical hotel spa. Rather it is truly a Mexican spa inspired by Cenotes, considered energy centers where the waters heal bathers with high concentrations of minerals. Gorgeous decor, Japanese-style onsen, cocooning bathing areas, and a wide range of treatments guarantee relaxation. The fitness center is well-equipped with Technogym equipment for those wanting a little exertion.

The hotel has a number of infinity pools overlooking the beach and a 25m lap pool for those who wish to swim rather than relax.

The Grand Hyatt Playa del Carmen provides an excellent new luxury option on the Mexican Riviera. Stylish rooms, a great spa, beautiful pools, and a white sandy beach are enough excuses for me to search for flights to Cancun, and there’s even great shopping nearby!

Food & Drink

With a choice of two restaurants and three bars, there is bound to be something to suit. Our choice is The Grill at 1-26, offering the freshest seafood cooked over a charcoal grill, where you can dine with ocean views. La Cocina is an all-day dining restaurant with tastes from the Caribbean. Alternatively, El Paseo provides fresh Mexican food or delicious coffee if you fancy a drink. For a quick snack, choose from the taco stall or ceviche bar.

Find out how to get a free upgrade, breakfast & free $100 USD credit at all Grand Hyatt hotels.

Note: Benefits offered correct at the time of writing but may be amended at discretion of the vendor. Posts may be sponsored by the proprietor or brand being appraised. All opinions remain our own & are in no way influenced.