Not my words, the words of a reader of this article on View from the Wing regarding the new Marriott SPG Bonvoy reward scheme. I quote: “This makes the World of Hyatt branding seem like less of a dumpster fire. This must make them smile at Hyatt HQ in Chicago.”
Why The Hatred?
Well, according to Gary from View from the Wing, Marriott is planning a massive marketing campaign to launch the new program… paid for by rewards members ultimately by devaluing their rewards.
It’s like printing money really. Need cash for an ad campaign? Take value out of the rewards by devaluing them and voila, you have just raised millions of dollars in cash (as the redemption value of these points have gone down).
This has already happened. I booked 5 nights at the JW Marriott in Venice last summer before the devaluation of summer 2018. The price was 180,000 Marriott rewards for 5 nights (for the price of 4). Now, these 5 nights cost 200,000 for my dates and there is no availability left at all for my dates. Next year, I imagine this 5-night stay will be closer to 220,000 very soon, maybe even more.
Make hay while the sun shines! Book any stays as far as in advance as possible and take advantage of the lower reward redemptions before they go up.
And yes, maybe consider focusing on another reward scheme. I like ihg.com as the InterContinental London gives free Club Lounge access when you book via our luxury travel concierge, I think it is one of the best deals in town and many InterContinental hotels honor this free Club Lounge access including the London and New York properties if you book with us.
While Marriott Says Bonvoy-age to SPG and Marriott Rewards, many will say goodbye to this loyalty program too. My advice to Marriott is that most of your members are looking for value. Please don’t continue these heavy devaluations or you will lose your biggest fans.
Get A Big Discount On Hotels & Flights
If you want to fly in First or Business for less or you want to book a luxury hotel, use our luxury travel concierge. We offer cheap premium flights along with free upgrades, free breakfasts, free hotel credit, and VIP gifts at luxury hotels like Four Seasons, Aman, and more… for the same price as the hotel’s own websites.
COPYRIGHT 2014 - 2023 LUXURY TRAVEL DIARY. DUPLICATION OUTSIDE OF LUXURYTRAVELDIARY.COM IS EXPRESSLY FORBIDDEN.
Note: Benefits offered correct at the time of writing but may be amended at discretion of the vendor. Posts may be sponsored by the proprietor or brand being appraised. All opinions remain our own & are in no way influenced.