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I have been very impressed by the Dutch airline, KLM, with its excellent Business Class product. Although the 2-2-2 layout is not the most sophisticated in the skies, the seats were some of the most comfortable that I have ever flown (and slept) in. The food and courteous service were great as well. But what surprised me the most was KLM’s attention to design elements, such as Marcel Wander’s tableware, the Jan Taminiau amenity kit, the Delft Blue miniature Dutch houses (filled with gin), and the clog salt and pepper pots.
This makes flying Business Class on KLM one of my favorite Business Class experiences in the air.
I was fortunate enough to fly on KLM in Business Class in early 2018. Although the pre-flight Tanzanite Lounge at Dar Es Salaam Airport was pretty dreadful, my flight on their oldest Boeing 777-200ER was brilliant and made me want to rebook on KLM as soon as possible.
The same Business Class layout and seat are also found on KLM’s B747. The carrier’s A330 aircraft are currently being retrofitted and will all feature a similar Business Class seat and layout by the end of this year. KLM’s B787-9s feature an even better seat layout (1-2-1) with direct aisle access for all of their premium passengers.
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