Review: Best Hyatt Hotels In Riviera Maya, Cancun Vs Playa Del Carmen


We review the best Hyatt Hotels and Resorts in Riviera Maya, Yucatan, Cancun vs. Playa Del Carmen. The Riviera Maya is a stretch of Caribbean coastline on Mexico’s northeastern Yucatán Peninsula. Previously, we have investigated the best luxury hotels and resorts in Riviera Maya and the best Hyatt in Cancun Ziva vs. Zilara, now we look at all the Hyatt Hotels across the Riviera Maya.

Wherever you decide to stay, Riviera Maya or elsewhere, book via our luxury travel concierge. We offer free upgrades, free breakfasts, and free perks at hotels, including the Four Seasons, Hyatt, Ritz-Carlton, InterContinental, and more.

Typically, our free benefits at luxury hotels include:

  • Room upgrade to next category
  • Complimentary breakfast for two per bedroom
  • Complimentary Welcome Gift
  • $100 USD equivalent Hotel experiential credit per room per stay
  • Early check-in / late check-out (subject to availability)
  • Complimentary Wi-Fi

The best Hyatt Hotels in Riviera Maya in Riviera Maya are listed below:

1. Hyatt Ziva Cancun

Hyatt Ziva Cancun has a better beach and better pools than almost any other All-Inclusive hotel in the area. Hyatt Ziva Cancun is an All-Inclusive Family Resort (as oppose to the Hyatt Zilara which is adults only). This stunning All-Inclusive beachfront resort on the most beautiful strip of Punta Cancun is framed by the Caribbean Sea. Hyatt Ziva Cancun is a playful family escape on Mexico’s Yucatan Coast.

Hyatt Ziva is positioned brilliantly on a peninsula with the ocean on three sides which means the views are fabulous, and the peninsula feels exclusive.

Unlike most hotels in Cancun, it has two gorgeous beaches, so you can enjoy swimming with fish and underwater animals, which is unique to this hotel, as the waters off most of the hotels in the Hotel Zone in Cancun can be fairly rough and not calm enough to enjoy the marine wildlife. Here the calm waters are perfect for spotting things underwater.

The beach at Zilara (the second All-Inclusive Hyatt in the area) is also gorgeous, but it can get rough, sometimes so much so that you can’t swim at all, which is a major disadvantage.

Hyatt Ziva is peaceful and yet within walking distance of the main shops and restaurants in Cancun. You can apparently use the Ziva restaurants if you are staying at Zilara or Zilara restaurants if you are staying at Ziva. In terms of dining. Habaneros at Ziva is particularly lovely. It is a beach hut restaurant that serves tacos, shrimp, etc. and cocktails.

They say, “Find your bliss on white-sand beaches and play in the clear blue waters. Relax in luxurious suites with balconies and breathtaking ocean views. Indulge your senses at 8 unique restaurants and 3 lounges featuring local and international cuisines. If you prefer your tastings in a more spirited form, there are 6 bars on the property, including a microbrewery! Spend a day to rejuvenate body and soul at the oceanfront spa, with optional massages, holistic body treatments, and a hydrotherapy circuit.”

2. Hyatt Zilara Cancun

Situated on the widest stretch of beach in Cancun in the heart of the famous Hotel Zone, Hyatt Zilara Cancun offers an adults-only oasis of all-inclusive, oceanfront luxury. This is one of the very few All-Inclusive Hyatt hotels.

Offering luxury accommodations and an array of authentic dining venues and live entertainment in a stunning oceanfront setting, this is one of your best All-Inclusive hotel choices in Cancun. Swim right up to your terrace, take in ocean views from the privacy of your bathroom or watch the sunset from your tub.

Six dining venues invite you to sample regional favorites, an array of international dishes, and delicious libations from mixologists and sommeliers. Savor fresh seafood beachside or enjoy a teppanyaki show. From sumptuous buffets to tapas and fine tequila, it’s all included.

3. Andaz Mayakoba Resort Riviera Maya

Andaz Mayakoba Resort Riviera Maya immerses guests in a hidden paradise, where style meets nature. Situated on 25 square acres of breathtaking oceanfront, preserved mangrove, and lagoon surroundings, Andaz Mayakoba invites travelers to indulge in one of its 214 guestrooms, including 41 luxury suites.

The resort’s breathtaking design reflects Mayan culture in a mystical environment. Four unique restaurants and bars with pool, lagoon, or ocean views will offer a distinguished culinary experience. Amenities include a spectacular 18-hole golf course designed by Greg Norman, outdoor pools, a full spa, a fitness center, and a kids’ club.

Pick a room with a private plunge pool, and you can cool down in privacy just steps from the beach.

4. Grand Hyatt Playa del Carmen

Getaway to Grand Hyatt Playa del Carmen Resort and the Caribbean Coast of Quintana Roo. Retreat to beachfront rooms with balconies and suites with private plunge pools overlooking beautiful gardens or the ocean. Walk the vibrant Quinta Avenida, one block away from the resort, for eclectic shopping, dining, and nightlife destinations.

Grand Hyatt Playa del Carmen Resort is not an All-Inclusive hotel, but if you have club lounge access here, you have a level of All-Inclusive, as this Grand Hyatt club lounge includes free snacks and drinks all day, breakfast and happy hour, which includes free alcoholic drinks.

It is worth noting that the central location of this hotel in Playa Del Carmen means that it’s also walkable to local restaurants, making the meals cheaper than in-resort meals that you might be forced to eat at more remote non-All-Inclusive resorts.

There are, however, reports of cold pools, and the beach is nowhere near as good as some of the other Hyatts in the area, particularly the two All-Inclusive Hyatts in Cancun outlined above. Hyatt Ziva is a particularly good Hyatt option over in Cancun and features in our best All Inclusive hotels in Cancun. The beach and pools are best at Ziva.

Grand Hyatt Playa del Carmen Resort is a great choice and has the huge benefit of the Grand Hyatt club lounge, which is very good. You get free access if you are a top-level (Globalist) World of Hyatt member, or you can pay slightly more and book a club room with free club lounge access.

Within the lounge, expect an All-Inclusive setup with a decent feed in the mornings and the evening. The club lounge breakfast offers a really nice selection of cut fruit and berries as well as yogurt, cereals, a hot egg dish, hot potatoes, cheese, cold cuts, pastries, and bread. The coffee and tea are good, dispenced from a Nespresso machine.

The club lounge serves an evening happy hour with salads, cold cuts, olives, a couple of hot dishes, veggies, hot soup, bread, desserts. Again this is a really nice spread and more than enough to fill you up. You also get free alcoholic drinks at happy hour and soft drinks throughout the day, making the lounge well worth paying the extra for.

Book any room (not just the club room) on an exclusive “Hyatt Prive” rate via our luxury travel concierge, and you get a full breakfast and room upgrade (subject to availability), resort credit and more.

Note: Benefits offered correct at the time of writing but may be amended at discretion of the vendor. Posts may be sponsored by the proprietor or brand being appraised. All opinions remain our own & are in no way influenced.