Although many refuse to fly American Airlines, no-one can deny that they have been brilliant at installing fast internet across their fleet, with the exception of some older planes that will never get internet because they are due for retirement.
American’s Legacy 757s have the “beyond terrible” Panasonic internet or no internet at all. Many flyers report spending more time trying to re-connect to this Panasonic internet than actually using it and some have stopped purchasing it altogether.
As for the planes which were left “dark”, they were destined for “The Good Place” in the desert. However, American’s fleet plan recently changed and the airline now intends to keep the 757s in the fleet. JonNYC reported that these planes are getting internet installed this spring. But what is the use of this internet if it isn’t easy to use and doesn’t work well enough?
Well, there is another rumour that American has been unhappy with the Panasonic internet performance, and in May JonNYC reported that ViaSat had been selected to provide internet for their new Boeing 787s. This means that the international fleet may eventually see Panasonic systems replaced with an alternative as well.
Thought leader, View from the Wing, suggests that American is waiting to see exactly when and how Delta plans to offer free inflight Wi-Fi before matching American Delta’s plans. Overall this sounds like extremely good news for flyers frustrated by the “beyond terrible” Panasonic internet offering.
Only one question remains, why are American Airlines waiting for Delta?
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