The World’s largest cruise ship, the magnificent Symphony of the Seas, offers modern cabins, the tallest waterslide at sea, more artwork than the Louvre has paintings and the fastest Internet at sea. It is huge at 1,188 feet long with 22 restaurants, 24 pools and 2,759 cabins. The ship houses up to 6,680 guests plus 2,200 crew.
Impressive right? Paradise on the seas? In many ways, this ship is the best in the world. In many ways, it is the worst.
As you come onboard the music is consistently described as “too loud” by some passengers.
If you are a couple, avoid cruising on this ship during the holidays. A reviewer on Cruise Critic said: “..there were over 900 children on this ship and we saw and heard every one of them. The noise level was incredible”.
If you are a foodie, this is probably not the ship to pick either. Months ago, a review on Cruise Critic reported: “The food here is unedible, everything was not hot or even warm…..overcooked, dried up food sitting under lamps”. According to a more recent Cruise Critic review, the breakfast is still awful (bear in mind this review was written in May 2019): “The Windjammer Buffet, I tried breakfast there and it was really disgusting, the scrambled eggs felt like it had some type of fiber in it, the texture was just off, I’m assuming it was fake eggs, eggs Benedict was warm/to cold, and just wrong, the over easy eggs were sitting on plates under a warmer light, I just couldn’t get myself to eat something like over easy eggs sitting under a warmer. The sausage links crumbled if you cut them, I have no idea what they were, the bacon was rubbery and undercooked. Breakfast was a washout and I didn’t eat breakfast again on the ship. ”
“…We also tried dinner one day, food again was warm, not hot, and stale like it sat being warmed for way too long.”
Other passengers describe the food as “awful”, “gross” and “the worst they had ever experienced on a cruise ship”.
The problem is that the Windjammer Cafe is expected to feed a massive 5000 guests buffet style. Attention to detail is lost with such enormous volumes.
The final criticism from some cruisers was that passengers were seen as open wallets by the liner and that they felt pushed into spending at every corner. For example, other dining alternatives to the Windjammer Cafe carry a heavy surcharge; Jamies Italian apparently has a $45 USD cover charge for a plate of basic pasta.
Copyright 2012 - 2022 Luxury Travel Diary Limited.
Note: Posts may be sponsored by the proprietor or brand being appraised. All opinions remain our own & are in no way influenced.