Ugly & Cheap? Major Criticisms Of United Airlines New Uniforms


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There has been an uproar over the new United Airlines uniform designs. 70,000 frontline employees will get these uniforms but the feedback so far has been critical.

In my opinion, these new uniforms lack sophistication with a washed out purple and a rather unattractive anorak as part of the ensemble. But that’s my opinion. Staff opinions were even worse!

Concerns have been expressed by the Association of Flight Attendants (AFA) and conveyed to management at United in advance of the public release of the uniform designs.

Hundreds of United flight attendants and other frontline United employees have been posting reactions to the new uniforms on an internal website and the Chicago Business Journal obtained access to more than 13 pages of largely negative feedback from United employees.

The colour palette, which includes “loud” shades of aquamarine, purple and blue, and the unflattering design have been some of the major points of contention. One commenter called the proposed blazer for male flight attendants “a cross between a bellhop and a circus performer”.

The Good News

Whether United staff like these new uniforms or not, they are unlikely to pose a major danger to their health. United has made great effort to ensure the new uniforms do not pose a health hazard. This follows Delta’s new uniform disaster in 2018 in which the uniforms gave staff skin irritation. Previously, American’s 2017 uniforms were reported to have caused over 3,500 cases of adverse reactions, including rashes, nausea, headaches, and extreme respiratory distress, after their uniforms were introduced.

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