Related: Symphony of the Seas
The world’s largest cruise ship, Symphony of the Seas, has finally made it to American shores and is currently floating around the Caribbean. But it isn’t as great as you would imagine.
Here are 5 terrible things about this cruise ship that the tallest waterslide at sea, 22 restaurants, 24 pools, 2,759 cabins, 6,680 guests plus 2,200 crew may not make up for!
Symphony of the Seas has an elevator nightmare. Constantly. It is very, very hard to get an elevator. When you do, they are very slow to respond to floors and they lock up.
This is a massive ship with thousands of guests, to get to most things including on and off the ship and to the bufet, expect long lines of people.
As you come onboard the music is consistently described as “too loud” by many passengers.
Many passengers felt like they were seen as open wallets by the liner and felt pushed into spending at every corner. For example, other dining alternatives to the Windjammer Cafe (the one which causes all the complaints) carry a heavy surcharge; Jamies Italian apparently has a $45 cover charge for a plate of basic pasta.
The Food Is Bad!
The food is consistently reviewed as overpriced and pretty terrible.
One reviewer on Cruise Critic reports: “The food here is unedible, everything was not hot or even warm…..overcooked, dried up food sitting under lamps…breakfast dreadful, lunch and dinner even worse…..We saw one guest challenge a Manager about the temperatures of the food… in front of the whole restaurant area with other guests applauding him”
Another said “The best food on the ship to us was the hotdog cart”
The problem is the sheer scale of the dining. How can you maintain attention to detail on such an enormous scale? According to may cruisers, you can’t.
I was hoping to report an uptick in food quality and service but the problems remain ongoing. Just this week on TripAdvisor a reviewer who had just returned home from a 7-day cruise to the Caribbean on Symphony of the Seas said that they “Will never cruise Royal Caribbean again… I will add to the disgusting food in the Main Dining Room. It is horrific. Our table sent back food every night we went… Royal is going down fast.”
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Full Disclosure: Research for this article was carried out online. Luxury Travel Diary has not travelled on Symphony of the Seas. Many passengers have enjoyed their experiences on this ship and have left positive reviews, but this article focuses on those who did not and published their opinions online.
Disclosure: Our property, service and product reviews are sponsored by the proprietor or brand being appraised. All opinions remain our own and are in no way influenced by the sponsor.