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Transport : Airlines

I reviewed my latest flight on Singapore Airlines on their A380 plane in a First Class Suite from London to Singapore. This trip was flown in their brand new suite and the flight was a brilliant experience in almost all aspects.

Remember, if you are planning to book a First or Business Class flight or a luxury hotel, contact our luxury travel concierge for free upgrades, free breakfasts, deals and special benefits.

Before my flight, I was given access to the excellent Singapore Airlines SilverKris First Class Lounge, London Heathrow, which comes high up in my listing of the best airport lounges at London Heathrow.

Singapore Airlines First Class Cabin

Singapore’s new First Class cabin in the A380 is located in the front cabin of the upper deck. The new First Class cabin features a beautiful, warm and stylish decor with light shades of grey and beige, creating a calming and neutral tone. The pictures don’t really do the ambience justice.

The First Class cabin consists of only 6 suites, with 3 suites on each side of the aisle. That’s a downscale compared to SQ’s A380s with the old layout, which features 12 First Class suites.

The aisle is framed by beautifully crafted walls, only interrupted by the sliding doors which gives access to the individual suites. The exclusivity of the First Class cabin is further accentuated by two stylishly furnished lavatories in the front, one of which features palatial dimensions, has a sit-down vanity counter and is stocked with Lalique toiletries (e.g. special citrus-scented facial mist, body lotion and fragrance).

The design of the new First Class cabin was inspired by the Etihad Airways’ First Class Apartments, a concept which revolutionized premium air travel when it was launched in 2014.

Etihad Airways and Singapore Airlines are the only airlines to operate single-aisle First Class cabins on the upper deck of their A380s. I think that Singapore Airlines beats its Middle East competitor, because Singapore Airlines’s First Class cabin feels even more exclusive (6 larger suites on SQ compared to 9 smaller suites on Etihad) and all of SQ suites face forward which is not the case with Etihad Airways (with 5 rear-facing seats on a total of 9). See the seat map for more details.

What Is The First Class Suite Like?

I had pre-booked suite 3A for the 13 hour flight from London to Singapore. The suite was separated from the aisle by sliding doors and was surrounded by high walls to ensure privacy. All suites have identical decor, complete with lavish yet stylish furnishings much like a mini hotel room.

Each suite comes with a large leather seat, a separate folding bed, so you can lounge comfortably in the chair or rest in the bed without the need to convert the bed from a sitting position. All of the suite’s features (e.g. seat position, lighting, entertainment, etc) are controlled by a handset in the armrest, an electronic control panel on the side, and a tablet along the windows.

The 53 cm (21 inches) wide armchair is the centrepiece of the suite. The seat itself was upholstered in fine leather from Poltrona Frau, which also produces the seats for Ferrari, Alfa Romeo, and Maserati. The super-comfy chair is fully adjustable, swivelled and reclined up to 45 degrees.

The suite’s folding dining table was located next to the seat. The small table itself was decorated with white flowers and also featured a holder for the menu, which was beautifully lit by a reading light. A large 32” touchscreen monitor in high-definition was attached the suite’s aisle-side wall was located in front of the seat; this TV could be also swivelled.

In front of the seat was the bed, which is folded up when you board the plane and was made up when you requested turn-down service during the flight. The bed was 80.5 inches (205 cm) long and was comfortable but not particularly large and rather too firm, one of my very few gripes during this excellent flight.

Once the bed is folded out, the suite feels smaller, so if you’re not sleeping, it’s better to stow the bed and enjoy the space.

There was plenty of storage space within the suite. A personal wardrobe was located in the seat’s aisle wall, with enough space for smaller bags, shoes and jacket and with a mirror in the door. Larger items could be stored under a fixed panel along the windows that served as a support for the bed’s head when unfolded. Along the window, there were three storage compartments, one of them featuring a backlit vanity mirror.

For couples, the beds in the first two suites of each aisle could be converted to form a double bed by lowering the partition between these suites. When not in use, the bed could be stowed completely, creating even more personal space within each suite.

What are the best First Class suites on SQ’s Airbus A380?

If you are travelling as a couple, then choose 2 adjoining suites in row 1 and 2 that which can become one space when lowering the divider in between them.

What are the worst First Class suites on SQ’s Airbus A380?

There here are no bad suites on SQ’s A380s.

Amenity Kit

Singapore Airlines offers the following amenity First Class passengers receive the following amenities:
Male and female amenity kits from the renowned French brand Lalique when travelling out of Singapore and a male-female combined amenity kit on Singapore-bound flights. I received the latter; a black pouch containing a scented candle, lip balm, body lotion and soap.

You also get a Lalique branded sleeper suit, a pair of Lalique branded slippers and Bose noise-cancelling headphones (which you can’t keep).

During my flight, I also received a present containing a special edition SQ A380 glass, but I am not sure whether this is standard.

It is worth noting that Singapore Airlines does not provide amenity kits to its Business Class passengers.

Food

The meals on Singapore Airlines were some of the best that I have experienced in the skies. I have reviewed this First Class food separately so as not to inundate this review with photos.

Entertainment

The 32 inch, high-resolution TV screen in the suite was controlled by a tablet and displays KrisWorld, SQ’s inflight entertainment system. The latter features an impressive selection of 1,000 entertainment options, with tons and tons of movies, television programmes, music, games and apps.

Contrary to most other airlines, and to my own great disappointment, SQ hasn’t installed tail, nose and/or belly cameras on its A380 aircraft.

WiFi was available on SQ’s A380 and was of reasonable speed. To access the onboard internet, you needed to enable WiFi on your smart phone, tablet or laptop, and connect to the ‘KrisWorld’ or ‘OnAir’ network. SQ offers 100 MB and 30 MB of complimentary data to First and Business Class passengers respectively. Once your data had been used, you have to pay, and unfortunately, the rates were expensive:
Basic (30 minutes; maximum of 30 MB data): $4.99 USD
Standard (3 hours; maximum of 150 MB data): $12,99 USD
Pro (entire flight; maximum of 500 MB daa): $29.99 USD

Female staff were dressed in their signature sarong kebaya and both male and female crew were some of the best in the industry. They addressed every customer by name and did all they can to make your flight as enjoyable as possible.

Singapore Airlines does not feature a bar on its flagship plane, but you can order snacks from the menu at any time during the flight.

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Review by my friends at Luxury Travel Expert