United Airlines has recently launched a new, upgraded business class soft and hard product, with improved seats, food and service. In my opinion, the United Polaris Business Class Pod cabins are probably the best looking of the seats in this category offered by the three main North American airlines – United, American and Delta. The fact that these cabins are complemented by matching ground facilities means that this entire product is more of a complete experience than the American Airlines or Delta offerings.
Below you will find our most recent flight reviews on United Airlines in Business and First Class – you can draw your own conclusions on their current and future Business Class products.
United Airlines Business & First Class Reviews
Transatlantic Flight Review: United B787-9 Dreamliner Polaris Business Class
This trip report reviews my transatlantic flight on United Airlines B787-9 Dreamliner Polaris Business Class from Paris to San Francisco. This flight took place in August 2017 from Charles De Gaulle Airport (CDG) in France to San Francisco International Airport (SFO) in the USA. United's new Business Class concept, 'Polaris', launched in December 2016, was offered on this flight. United's Boeing 787-9 planes do not feature the new Polaris forward-facing pods yet, as these are currently only found on the carrier's brand new B777-300ER and some retrofitted B767-300ER aircraft.
Flight Review: United B777 Polaris Domestic First Class To Hawaii
I flew domestic to Hawaii in Polaris First Class on United Airlines Boeing 777-200 from San Francisco International Airport (SFO) in California to Honolulu International Airport (HNL) in August 2017. I have already detailed the best airlines to fly First Class to Hawaii. United Airlines calls its domestic Business Class product 'First Class', or 'United First'. The domestic service is not as extensive and refined as on intercontinental flights.
Flight Review: United Polaris Business Class On Boeing 777-300ER
In this trip report, I review my flight in Polaris Business Class (including the new seats) on United's Boeing 777-300ER from Hong Kong (HKG) to San Fransisco (SFO). This flight cost just over $7,000 USD one way and earned 35,130 miles. United launched its new Polaris Business Class in December 2016, replacing their BusinessFirst; and Polaris First replacing Global First cabins. The brand new United Polaris Pod concept is the company’s most drastic product transformation in more than a decade.
Flight Review: United Polaris Business Class On 787-9 Dreamliner
United launched its new Polaris Business Class in December 2016, replacing their BusinessFirst; and Polaris First replacing Global First cabins. The brand new United Polaris Pod concept, which is named after the brightest star in the Ursa Minor constellation, is the company’s most drastic product transformation in more than a decade. An upgrade driven by high benchmarks set by rival airlines, especially Emirates, Etihad and Qatar in the Middle East.
Review: United Polaris Business Class On The Boeing 777-300ER
You can now fly the complete United Polaris Business Class experience on the Boeing 777-300ER. This is the first United aircraft to feature the United Polaris hard product; their new all-aisle access, lie-flat seat. United launched its new Polaris Business Class in December 2016, replacing their BusinessFirst; and Polaris First replacing Global First cabins. The brand new United Polaris Pod concept, which is named after the brightest star in the Ursa Minor constellation, is the company’s most drastic product transformation in more than a decade.
Flight Review: United Polaris First Class
In this trip report, I review United Polaris First Class Frankfurt to San Francisco (SFO) on a Boeing 747-400. United launched its new Polaris First Class, replacing its Global First cabins. United Polaris First will eventually be phased out and replaced but the new United Polaris Business Class seat, but until the Polaris, Business Seat is installed on all United's planes, the Polaris First will remain available for booking.
United P.S. B757-200 Business Class Review EWR-LAX
In this article, I review the United Airline Premium Service (P.S.) or Business Class on the B757-200 New York Newark (EWR) to Los Angeles (LAX). United’s terminal at Newark is functional but not luxurious by any means. While there is a dedicated area for Business Class check-in, United prefers passengers to use automated kiosks, so there is no dedicated line to see a counter agent. Instead, if you want to speak to an agent, you walk up to a kiosk and flag the attention of a roaming agent, which leads to conflict and confusion.
Insider Photo Tour Of New United Polaris Business Class
United Airlines has launched its new United Polaris business class, which will culminate in a new fully flat business class seat next year (read our article about the new United Polaris seat including more photos). Phase 1 includes a revamped in-flight food and drinks offering, new custom-made bedding, and the opening of the first of nine United Polaris lounges at Chicago O’Hare airport.
Find out the best airlines to fly to Europe in Business Class and our top 10 Business Class Airlines.
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