American Airlines B777-300ER Business Class Review


This trip report is from the new American Airlines (AA) Boeing 777-300ER from Los Angeles (LAX) to London Heathrow (LHR), which I flew in March 2015. The Boeing 777-300ER is AA’s largest wide-body plane and is currently being introduced in AA’s fleet to replace its older wide-bodies. As a comparison, read our trip report of AA First Class on the same route.

The American Airlines Admirals Club Lounge at LAX in Terminal 4 is the lounge you get access to with an AA Business Class ticket. This is located after security in Terminal 4. The entrance to the lounge is on the Concourse level across from Gate 40.

Besides the Admirals Club Lounge, AA has a second lounge space at LAX, called the Flagship Lounge. The latter is accessible to First Class passengers on AA marketed and operated, three-class international or transcontinental flights. You can also gain access if you are a oneworld top-tier customer departing on, or connecting to any oneworld marketed and operated flight, regardless of cabin flown. The Flagship Lounge, which we have also reviewed, is better than the Admirals Club Lounge.

From the lounges, it was a short minute walk to gate 41, where the Boeing 777-300ER was ready for boarding.

Business Class On American Airlines B777-300ER
When entering through the massive boarding door, you notice the nice Business/First Class bar. If you turn left, you reach the cockpit, the First Class cabin (8 seats), and a small Business Class “mini”-cabin (featuring 8 seats), while turning right leads to the main Business Class Cabin (44 seats), main Cabin Extra cabin (30 seats), and Economy Class cabin (220 seats). Thanks to the herringbone layout in a 1-2-1 alignment, all Business Class seats have direct aisle access (no jumping over people’s feet here) and privacy. The Business Class seats on the sides are angled toward the window (about 2 windows per seat, offering great views), while the seats in the middle are angled towards each other.

Each Business Class seat has plenty of storage, including a small storage compartment that contains a mirror, a bottle of water, an amenity kit, and noise-canceling Bose headphones. Next to the seat are the seat and entertainment controls, reading light, and power port (each seat features a universal AC power outlet and USB port). Every part of the seat, including the seatback, head, and leg rest, are adjustable. The seats feature a large tray table in addition to a work surface so you can eat and work at the same time, which given the nice, extended meal services, is a productive and nice touch. There’s a large footrest in front of every seat. When tired, you can recline the seat into a very comfortable, fully flat bed (this is one of the best flatbeds in the skies).

Each seat comes with a decent blanket and pillow. The seat cabinet contained one of the newly introduced, limited-edition heritage amenity kits. Inspired by the nine airlines that came together to build AA, these kits are designed in the colors of each airline’s livery. The bag contained essentials like an eye mask, earplugs, washcloth, toothbrush, toothpaste, lip balm, skin lotion, a pen, and socks.

What are the best Business Class seats on AA’s B77W?
The seats in row 3 and 4 are located in their own little private cabin and are therefore highly recommended. Single travelers should go for the window seats.

What are the worst Business Class seats on AA’s B77W?
The window seats in row 5 and 11 are missing a window and should therefore be avoided.

Food In Business Class On American Airlines
Just under 45 minutes into the flight, I was served an assortment of warm nuts. I also ordered a soft drink with ice and lime.

Soon after, dinner was served on a single tray. Food was quite delicious, although not as refined as compared to the gastronomic delights of Singapore Airlines or Austrian Airlines. The starter consisted of Thai chicken with grilled five-spice pineapple, watermelon, and Asian mint dressing. It was served with a house salad with artichokes, roasted tomatoes, and feta cheese, with a choice of creamy Italian dressing or balsamic vinaigrette. As an entrée, I choose the seared halibut with gremolata, with sautéed tomato fennel, lemon risotto, and broccoli. For dessert, I ordered the Black Forest mousse cake.

After the main meal service, a walk-up bar stocked with snacks and refreshments was set up in the galley for Business and First Class passengers. It was a very nice spread of a large assortment of snacks that was constantly replenished during the flight.

90 minutes before landing, breakfast was served. I choose the broccoli and red pepper strata, with smoked chicken sausage and roasted potatoes.

The large, private screen (15.4-inch or 40 cm) swings out from the side of the seat suite. However, it doesn’t tilt up and down, so, unfortunately, watching the screen from the near or fully flat bed position is almost impossible. The Panasonic inflight entertainment itself features an impressive catalog of 120 movies, 150 TV shows, and more than 350 audio selections.

Wi-Fi was available for purchase once onboard the aircraft: a 2-hour pass for $12 USD, a 4-hour pass for $17 USD, or a duration of flight pass for $19 USD. I found the Wi-Fi speed to be relatively ok, actually faster than expected.

Overall, I loved my experience of Business Class on American Airlines, with a new cabin interior, updated amenities, onboard Wi-Fi, and very comfortable lie-flat seats. This is currently the single best Business Class product to fly Transatlantic, although Club World on the British Airways’ Airbus A380 and Club World on the British Airways B747 Jumbo Jet are also very good Transatlantic business class products. It is worth noting that the American Airlines loyalty program AAdvantage is the best in the world (even for UK or EU based travelers).

Review by our friends at Luxury Travel Expert

American Airlines

  • American Airlines B777-300ER Business Class Review
    American Airlines B777-300ER Business Class Review