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Transport : Airlines

Delta, United and American Airlines have all just launched new ground-breaking Business Class suites or seats; Delta One, United Polaris or American Super Diamond but which is best? Which of these three new seat designs and which airline should you spend your Business Class dollars on?

Delta is launching its Delta One Business Class walled cocoon seats on its Airbus A350 in 2017 before rolling it out on its Boeing 777. The low doors give a decent level of privacy although their low height means you will still be able to see taller passengers as they walk past.

United airlines has launched its swish and rounded United Polaris Business Class Pods which are laid out in a staggered arrangement in the cabin. Again these are not massively high but are probably the most stylish of the three seat designs (pictured above).

American Airlines new Super Diamond Business Class seats incorporate a slightly less ground-breaking design of outward facing herringbone seats with the BE aerospace super diamond seats, but again, these are a huge improvement on their older Business Class seats.

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But which US carrier offers the best Business Class best and which should you choose when travelling? Well, Delta’s new seats are only planned to be installed on around a fifth of its new fleet which means that when you book a Delta Business Class ticket, the chances are you may never experience their Delta One product. In fact Delta currently offers a very poor 767 Business Class seat with very little leg space and that looks like a 90’s nightmare so great care must be taken to avoid the 767 product if you book a Delta Business Class seat.

The same goes for United. Their United Polaris Business Class Pod cabins will eventually be available on aircraft including the Boeing 777-300ER, Boeing 787-10 Dreamliner and Airbus A350-1000 and you will be able to experience Polaris on intercontinental flights between the US and destinations such as London starting this December. Of course, Polaris includes a lounge product too which means that you are much more likely to experience at least some of the Polaris experience. Polaris Lounges are launching at nine airports, including Chicago O’Hare, Newark, Los Angeles, Tokyo Narita and London Heathrow.

On American Airlines, whether passengers will be able to enjoy the new business class seats depends on when it gets its aircraft deliveries. Last year, American delayed the delivery of five of its 787 aircraft, opting to receive four of its units in 2017 over 2016. From this year through 2018, the airline should receive an additional 27 aircraft. Additionally, American expects to receive 22 Airbus A350s in 2017. 777-200 retrofits will also be ongoing although it is not clear when only the new seats will be fitted.

In my opinion, the United Polaris Business Class Pod cabins are probably the best looking of the three seats and the fact that these cabins are complemented by matching ground facilities means that this entire product is both more of a complete experience than the American Airlines or Delta offerings. For me, this makes them the top choice and the best overall product of the three. Also, due to the routes these seats will be launched on, for the transatlantic trips I take, there is a good chance that I might actually experience these new seats.

Read my reviews on the United Polaris Business Class Pods and Delta One Business Class plus my review of the current American Airlines Business Class and my top 10 Best Business Class airlines for long haul travel.

If you are planning to book a flight, don’t book through the airline’s website direct, our flight experts will quote you cheaper for Economy, Premium Economy, Business and First Class long-haul flights.

(pictures courtesy of AA, United and Delta)