Having previously enjoyed a beer and wasabi nuts in the piano bar of the Four Seasons at Wailea, Maui, I couldn’t wait to actually stay here. We arrived to leis and were greeted by name (how do they do that!). The open-air marble foyer is just stunning and adorned with sweet-smelling flowers. You can literally smell the luxury, and when you are given the tour around this beautiful resort where the cream hues and intricate marble pillars form a backdrop to the magnificent ocean views, you can’t fail to be impressed.
Grounds & Pool
The resort itself is beautiful. The hotel is built in a U shape around numerous pools and fountains, framed by beautiful Wailea bay. It reminds me of a giant creamy wedding cake with frothy fountain filled white icing. You certainly can’t fault the look of the grounds and will find an array of loungers and pristine white marquees to choose from for your days lazing. The pools are beautiful, some are for kids and adults, the stunning infinity with a bar is for adults only. We used the loungers on the beach and around the pools (spritzer anyone? don’t mind if I do) as well as the snorkelling equipment (although I always feel rather uncomfortable sharing the mouthpiece with previous snorkelers!). I did notice that although the feel around the pool is very casual, the men in particular where wearing a lot of Rolex watches so do remember your designer swimwear and accessorize with watches and diamonds, it will be appreciated!
All rooms here are a similarly good size (600 sq foot) with the signature Four Seasons bathroom and a large balcony. Toiletries are Lorenzo Villoresi of Florence. The view is the deal breaker here. Mountain view rooms are on the outside of the base of the U and overlook the car park. Garden view sit towards the back of the inside of the U with very distant sea views. They mainly look out over other rooms and the garden in the middle. My advice is to book through a Virtuoso agent to get an upgrade and also to request a high floor. This Four Seasons also has a “club floor” on the left hand side arm on the 8th floor, while the rest of the building is 7 floors. This gives access to the club lounge and separate check in.
And now to the sunset bar, or “lobby lounge” which I so dearly love as the sun goes down. Your seat overlooks the grounds and you can watch the days activities being cleared up and the evening being set up over a relaxing beer and listening to a tinkling piano. It offers one of my favourite views from any bar. My husband points out that the bar itself is little more than an enlarged corridor on the way to Spago, which isn’t untrue but it remains one of my favourites.
There three main evening restaurants.
Ferraro’s Italian restaurant is sat outdoors near the pool and in the evening is a mass of tropical palms and offers a superb alfresco “under the stars” atmosphere. Food here is good and reliable but not special. It has direct beach access and also serves great wood-fired pizzas at lunch.
DUO is indoors but with an open side, specialising in steak and seafood (this was my least favourite).
Spago by Wolfgang Puck is located on the lobby level which is also the first floor when looking out to the pool and gardens, and also has one side open to let in sea breezes. It offers a variety of fish and meats (good steak) with a Hawaiian skew. It is the best if most expensive dining choice.
The Bad – Fume Filled Lanai
It all started well, we were recognised by name at the entrance (love that!) and were upgraded to a bottom level ground floor garden view from our mountain view booking. Thankyou so much Four Seasons, next time we will book through our Luxury Travel Diary Virtuoso agent to guarantee this upgrade.
In the morning we woke, feeling jet lagged and pretty rotten. What I thought I needed was to lie out on my supersized Four Seasons garden view balcony or lanai as they call it over on these Islands, So I popped my bikini on, and opened the doors only to be met by what sounded like a massive lawnmower noise coming out of a nearby grating. Then fumes started spewing out of the grating filling the area until the balcony was completely unusable. I was gutted but I got nowhere when complaining to reception as this was apparently a generator and as it was sporadic, the hotel which was apparently full, saw no reason why I would be unhappy “occasionally” not being able to use our balcony.
I’ll Be Back
Would I return? To Wailea, yes in a heartbeat, this is my favourite resort on the Islands. Would I eat in Spagos and drink in my favourite bar/corridor with the view? Yes! Would I recommend the Four Seasons Wailea. Absolutely Yes 100%, for the gorgeous rooms, stunning views, amazing beach and just to participate in the magical Four Seasons experience, but on Luxury Travel Diary I am honest and on this occasion the Lanai fumes and how the staff handled the problem let the Four Seasons Wailea down.